Refund and Returns Policy

Overview

We accept returns strictly within 7 days of delivery. You can return an item only if you receive a defective product or the wrong product. We do not accept returns for any other reason, including a change of mind.

You must return the item in its original, unused condition. Keep all original tags attached and include the original packaging. We will reject your return if the item shows signs of wear, use, or damage.

We require a receipt or proof of purchase to complete your return.

Do not send your purchase back to the manufacturer.

Refunds

We will inspect the product as soon as it arrives at our facility. We will email you to confirm we have your item and let you know if we approve or reject your refund.

If we approve the return, we will process your refund. We will automatically apply a credit to your credit card or original payment method within a few business days.

Late or missing refunds

If you have not received a refund yet, check your bank account again first.

Then contact your credit card company. The company may take some time before officially posting your refund.

Next, contact your bank. Banks often need processing time before posting a refund.

If you complete all of these steps and you still have not received your refund, contact us at {email address}.

Sale items

We refund regular priced items only. We do not refund sale items.

Exchanges

We only replace items if you receive them defective or damaged. If you need to exchange a defective item for the exact same item, email us at {email address} and send your item to: {physical address}.

Gifts

If the buyer marked the item as a gift when purchased and shipped it directly to you, we will issue a gift credit for the value of your return. Once we receive the returned item, we will mail a gift certificate to you.

If the buyer did not mark the item as a gift, or if they shipped the order to themselves to give to you later, we will send the refund to the gift giver.

Shipping returns

To return your product, mail your product to: {physical address}.

We cover the return shipping costs for defective or wrong items. We will provide a prepaid shipping label when we approve your return request.