Bhavnagar is not just a historical city rich in culture and heritage; it is a bustling urban center with a population exceeding 600,000 people. As the city grows, so does the complexity of its infrastructure. For a resident, knowing who to call in an emergency is about more than just having a phone number it is about understanding the network of support that keeps the city running. Whether you are dealing with a medical emergency, a civic issue like water logging, or simply need to find the nearest transport hub, this guide provides an in-depth look at the critical services in Bhavnagar.

This expanded directory categorizes essential services into Emergency, Civic, Utilities, Healthcare, and more, ensuring you have a complete roadmap to safety and convenience in the city.

1. Emergency Services: The First Line of Defense

In any city, the efficiency of emergency response defines public safety. Bhavnagar is equipped with a robust network of emergency responders.

Police Services

The Bhavnagar Police are tasked with maintaining law and order across a diverse jurisdiction that ranges from the busy markets of Vodala to the quiet residential areas of Waghawadi Road. The nationwide emergency numbers 100 and 112 are your primary contact points.

  • 112 India Initiative: It is important to note that 112 is an integrated emergency response support system (ERSS) that connects you to Police, Fire, and Health services simultaneously.
  • Divisional Structure: Bhavnagar policing is divided into several divisions for better administration (A-Division, B-Division, etc.). For instance, the Nilambag Police Station generally covers the central administrative areas, while Ghogha Road Police Station handles the eastern corridors.
  • Women’s Safety: The dedicated Women Helpline (1091) is a state-level initiative designed to offer immediate assistance to women in distress, whether it involves harassment, domestic violence, or safety concerns in public spaces.

Fire & Rescue

Bhavnagar’s rapid urbanization has led to an increase in high-rise buildings and commercial complexes. The Fire Department, accessible via 101 or the local control room numbers 0278-2424814 / 2424815, is equipped not just for firefighting but for rescue operations during floods—a periodic concern in low-lying areas during the monsoon.

Medical Emergency Transport

There is often confusion between these two services:

  • 108 (GVK EMRI): This is for critical, life-threatening emergencies. The ambulances are equipped with paramedics and advanced life support systems. If you witness a road accident on the Bhavnagar-Rajkot highway or a cardiac event at home, this is the number to dial.
  • 102: This service is generally for non-critical patient transport, often used by pregnant women or for transferring patients between facilities.

Wildlife and Animal Welfare

Bhavnagar, being close to the Velavadar Blackbuck National Park and having a significant coastal stretch, often sees wildlife interactions. The Forest Department Helpline (1926) is active 24×7. Additionally, the city has a compassionate culture of animal care, spearheaded by the Bhavnagar Jilla Jivadaya Pariwar (9723300200), which rescues injured street animals and birds—a service that sees peak activity during the Uttrayan festival.


2. Civic Administration: Bhavnagar Municipal Corporation (BMC)

The backbone of the city’s daily life is the Bhavnagar Municipal Corporation (BMC). Established to manage the civic infrastructure, the BMC handles everything from the water you drink to the roads you drive on.

  • General Enquiry (0278-2424801): This connects you to the main switchboard at the BMC headquarters, a historic building that serves as the nerve center for city planning.
  • Toll-Free Helpline (18001213551): For citizens who cannot visit the office, this number serves as a single window for grievances.

Specific Departments

  • Water Supply (0278-2430247): Bhavnagar relies heavily on the Shetrunji dam and Narmada water supply. Issues regarding irregular supply or contamination should be reported here immediately to prevent waterborne diseases.
  • Sanitation and Waste (9909820820): In line with the Swachh Bharat Abhiyan, BMC has intensified its door-to-door waste collection. However, if you spot uncollected garbage or a dead animal, this mobile number connects directly to the sanitation department for rapid resolution.
  • Street Lights (0278-2514812): Well-lit streets are a deterrent to crime. Residents are encouraged to report non-functional streetlights in their wards (wards are the administrative subdivisions of the city) to ensure neighborhood safety.

3. Healthcare Infrastructure

Bhavnagar serves as a medical hub for the surrounding districts of Botad and Amreli.

Sir Takhtasinhji General Hospital (Sir T Hospital)

  • Contact: 0278-2435219
  • Significance: More than just a hospital, Sir T Hospital is a heritage landmark. Built by Maharaja Takhtsinhji in the late 19th century and designed by Sir Proctor Simms, it was once one of the largest hospitals in Asia. Today, it remains a critical public health institution, serving over 10 lakh people. The architecture itself—with its high domes allowing for natural ventilation—was a marvel of its time, designed to keep patients cool before the advent of electricity. It handles the bulk of trauma and emergency cases in the region free of cost.

Private Healthcare

For specialized care, the city hosts several top-tier private institutions:

  • HCG Hospitals (02786640108): Known for oncology and advanced surgical care.
  • Shree Bajrangdas Bapa Arogyadham (02786640664): A charitable trust hospital that provides high-quality care at subsidized rates, bridging the gap between government and corporate hospitals.
  • Specialists: The directory includes contacts for renowned specialists like Dr. Venkatakrishnan Iyer (Gastroenterology) and Dr. Kamlesh C. Unadkat (Pediatrics), ensuring residents have access to expert consultations.

Blood Bank (9428106604)

Located near Kalanala, the Civil Hospital Blood Bank is the central repository for blood supplies in the district. It plays a vital role during emergencies and Thalassemia management.


4. Utilities: Power, Gas, and Connectivity

Modern life depends on the uninterrupted flow of power and data.

Electricity (PGVCL)

Paschim Gujarat Vij Company Ltd (PGVCL) manages the power grid.

  • Helpline (19122 / 1800233155333): These toll-free numbers are essential during monsoon season when power outages are common due to storms.
  • WhatsApp Support (9512019122): In a move towards digital governance, PGVCL now allows customers to register “No Power” complaints via WhatsApp, making it easier to report issues without waiting in a call queue.

Gas Supply

With the expansion of the City Gas Distribution (CGD) network, many households now use piped gas.

  • Gujarat Gas (18001236000): For billing and connection queries.
  • LPG Leakage (1906): This is a critical safety number. If you smell gas, do not operate electrical switches; open windows and dial this number immediately from a safe distance.

Connectivity

  • BSNL (1800-180-1503): As the state provider, BSNL maintains the landline infrastructure which is crucial for businesses and emergency lines.
  • JioFiber (18008969999): Represents the growing high-speed fiber network covering the city, essential for the student population and IT professionals.

5. Education and Research

Bhavnagar has a reputation as a center for education (Sanskar Nagari).

Maharaja Krishnakumarsinhji Bhavnagar University (MKBU)

  • Contact: 0278-2430002
  • Overview: Named after the last ruler of the princely state who played a pivotal role in the unification of India, MKBU was established in 1978. It affiliates dozens of colleges across the district and offers diverse courses from Marine Sciences to Arts and Commerce.

CSMCRI (Central Salt & Marine Chemicals Research Institute)

  • Contact: 0278-2567760
  • Importance: A jewel in Bhavnagar’s crown, CSMCRI is a national laboratory under CSIR. It conducts cutting-edge research in salt production, marine chemicals, and desalination technologies. Its presence places Bhavnagar on the global scientific map, attracting researchers from around the world.

6. Transportation and Logistics

Being a coastal city with a port, connectivity is key to Bhavnagar’s economy.

  • Bhavnagar Airport (02782203113): A domestic airport connecting the city to Mumbai and Surat. It serves as a vital link for business travelers, especially those involved in the diamond and ship-breaking industries.
  • Railway (0278-2426161): Bhavnagar Terminus is the headquarters for the Bhavnagar Para division of Western Railway, connecting the peninsula to the national rail grid.
  • GSRTC & Private Travels: The directory lists contacts for the State Bus Depot (0278-2424147) and major private operators like Tanna and Rajdhani Travels, which provide sleeper bus services to Ahmedabad, Baroda, and Mumbai.

7. Commercial and Lifestyle Services

For the day-to-day needs of residents and tourists, the directory includes trusted commercial contacts.

  • Shopping: K Mall (8690303030) and Iscon Mega City are the modern faces of Bhavnagar’s retail therapy, offering brands like Croma and Domino’s.
  • Entertainment: Maxus Cinemas (0278-2530055) in Himalaya Mall provides the primary multiplex experience in the city.
  • Hospitality: The Nilambag Palace Hotel (0278-2424241) offers a unique stay experience, converting the royal residence into a heritage hotel, allowing guests to live like the Maharajas of yore.

Summary of Important Numbers

To make this information easily accessible, here is the consolidated list of contacts discussed above.

CategoryService NameContact NumbersNotes
EmergencyPolice100,112 Nationwide Emergency Number | Division wise Contact Number
EmergencyFire & Rescue101, 0278-2424814, 0278-2424815Nationwide & Local Numbers
EmergencyAmbulance (GVK EMRI)108Government Medical Emergencies
EmergencyAmbulance (General)102General Medical Transport
EmergencyDistrict Helpline1077District-level Emergencies/Disaster Management
EmergencyWomen Helpline1091State-level service for women in distress
EmergencyChild Helpline1098Nationwide service for children
EmergencyAnimal Helpline (Forest Dept)192624×7 Wildlife Rescue
EmergencyBhavnagar Jilla Jivadaya Pariwar972330020024×7 Animal Rescue
CivicBMC General Enquiry0278-2424801Main switchboard for Bhavnagar Municipal Corporation
CivicBMC Toll-Free Helpline18001213551Toll-free public access
CivicBMC Water Supply Complaint0278-2430247For dirty or irregular water supply
CivicBMC Street Light Complaint0278-2514812, 0278-2512929For non-functional street lights
CivicBMC Waste & Dead Animal Removal9909820820, 9727623623Solid waste and carcass collection
CivicBMC Health Complaints0278-2430249Public health-related concerns
CivicCollector & District Magistrate0278-2428822Collector Office, Bhavnagar
CivicRegional Transport Office (RTO)0278-2424004RTO Bhavnagar (GJ-04)
UtilitiesPGVCL Electricity Complaint19122, 1800233155333Toll-free for power issues. WhatsApp: 9512019122 | PGVCL Toll Free number
UtilitiesGujarat Gas (Piped)18001236000Customer Care
UtilitiesLPG Leakage Emergency1906Critical emergency contact for any LPG gas leak
UtilitiesBSNL Landline/Broadband1800-180-1503For Bharat Fiber and Landline services
UtilitiesJioFiber18008969999New connections and support
UtilitiesPest Control 086575 89608Find other Pest Control Services
HealthcareSir Takhtasinhji General Hospital0278-2435219Public Hospital
HealthcareHCG Hospitals02786640108Private Hospital
HealthcareBIMS Hospital0278-6644444Private Hospital
HealthcareShree Bajrangdas Bapa Arogyadham02786640664Private Hospital, 24×7 Emergency: 02786640666
HealthcareDr. Venkatakrishnan Iyer02782568884Gastroenterology Specialist
HealthcareDr. Kamlesh C. Unadkat9925099217Paediatrics Specialist
HealthcareHospital Blood Bank+91-9428106604Kalanaka, Bhavnagar
TransportBhavnagar Airport (BHU) Enquiry02782203113, 02782212971General & AAI Queries
TransportSpice Jet Airlines02782992599Local Desk at Bhavnagar Airport
TransportRailway Station Enquiry (BVC)+91-278-2426161Bhavnagar Terminus
TransportGSRTC Bus Station Enquiry0278-2424147State Bus Depot Check Details
TransportTanna Travels02782425218Private Bus Operator | Check Time Table
TransportRajdhani Travels0278-2432121Private Bus Operator
LogisticsBlue Dart Express18602331234Private Contact Number
LogisticsDelhivery9328415252Local Franchise Contact
LogisticsShree Anjani Courier02782221815Waghawadi Road Branch
LogisticsSafexpress9311113113National Helpline
FinanceState Bank of India (SBI)0278-2445668Main Branch (Opp. RTO) | Find IFSC Codes
FinanceICICI Bank18001080Toll-Free for all branches
FinanceCanara Bank0278-2513809Crescent Circle Branch
FinanceBajaj Finance7948229068Gold Loan, Shashtri Nagar
FinanceMuthoot FinCorp09289246259Gold Loan, Waghawadi Road
EducationBhavnagar University (MKBU)0278-2430002General Enquiry Number
EducationGovernment Engineering College (GEC)+912782525354GEC Bhavnagar
EducationCSMCRI Research Institute+91-0278-2567760Central Salt & Marine Chemicals Research
EducationSt. Xavier’s CMI Public School+917878663115School Contact
CommerceCroma7069100328Electronics Retail, Iscon Mega City.
CommerceK Mall8690303030Shopping Mall, Cresent Circle
CommerceDomino’s Pizza18002081234National Toll-Free Number
CommerceMaxus Cinemas (PVR)0278-2530055Himalaya Mall
CommerceToyota (Jai Ganesh)0278-2444444Sales Department
CommerceMaruti Suzuki (Kataria)7971845202Sales, Chitra GIDC
CommerceNilambag Palace Hotel0278-2424241Hotel Contact
CommerceIscon The Fern Resort & Spa9224444455Resort Contact